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Privacy Policy

Last updated: November 3, 2026

DESEO Rentals ("we," "us," "our") operates deseorentals.com, a request-and-offer marketplace for yacht, exotic car, private jet, jet ski, and vacation property rentals in Miami. This policy explains what we collect, why, who we share it with, and how you can control it.

How the request system works with your information

When you submit a rental request, we send your trip details (category, date, group size, occasion, and budget) to checked rental companies. We do not send your name, email, or phone number to any company at that stage. Companies respond with competing offers based on the trip details alone. Your contact information is released to a company only after you personally accept its offer.

That boundary, which fields a broker receives before you've chosen them, is enforced in our backend and not just described on this page.

Information we collect

  • Request details you submit: rental category, date(s), group size, occasion, budget range, departure location, add-ons, and any special requests.
  • Contact information: name, email, and phone number, collected when you submit a request. Sending a request creates an account, so your offers, messages and payments stay in one private place. We use your phone number to reach you about your request. We send you text messages only if you agree to them (see "Text messages (SMS)" below).
  • Payment information: if you accept an offer, payments (the deposit, our booking fee and, if you choose, the balance) are processed by Stripe. We keep a record of the amounts, the extras you picked and the dates paid. We do not store full card numbers on our servers; Stripe handles that directly.
  • Account and usage data: if you create an account, authentication is handled by Supabase. We also log basic usage data (pages viewed, requests submitted) for security and product operation.
  • Advertising and analytics identifiers: we use the Meta Pixel, Google Analytics (GA4), and Google Tag Manager to understand which ads and pages lead to a submitted request or a completed booking. These tools may set cookies or use device identifiers in your browser. See "Advertising" below for how to opt out.
  • How you found us: your browser keeps the page you first arrived on and the campaign tags of the ad or link you came from (for example "utm_source=meta") for 30 days. When you send a request, we save them with it, so we can see which pages and ads lead to bookings. They never include your name, email or phone number.

Who we share information with

  • Rental companies (brokers): receive your trip details when you submit a request, and your contact information only after you accept their offer.
  • Stripe: processes deposit and payment information when you accept an offer.
  • GoHighLevel (our CRM): stores your contact details and request history so our team can follow up and support you through the booking process.
  • Meta, Google: receive limited event data (for example, that a request was started or completed, and its category) through the Meta Pixel and Google Analytics, to measure and improve our advertising. This does not include your name, email, or phone number.
  • Email and SMS providers: used to send you booking confirmations, offer notifications, and account messages. Text messages are optional and need your consent.

We do not sell your personal information.

Rental companies in our directory

Our company directory lists Miami rental businesses using public business details: name, category, area, address, public phone, website and social profiles. We collect them from business listings such as Google Maps (through a data provider) and from the business's own website. The directory does not show ratings, review counts or the people who work at a business.

  • Claiming a listing: you sign in and give your name, how you represent the business, and optionally a phone number and a note. We use them to confirm that you represent the business, and we keep the claim and our decision. We also add you to our CRM (GoHighLevel) so our team can follow up about the claim.
  • Growth-services email (optional): the claim form has an unticked box that reads: "Email me about Business Break's growth services for rental companies: review requests, websites, search visibility, and photo and video shoots. Business Break is DESEO's parent company. This is optional, and you can unsubscribe at any time." If you tick it, Business Break may email you about those services. We record the wording you agreed to and when. Claiming does not depend on it. Use the unsubscribe link in any of those emails, or write to info@deseorentals.com. This box does not cover text messages.
  • Photos and video you upload: they appear on your public listing as soon as they upload, and anyone can view or save them. Your browser resizes and re-saves photos before upload, which removes location data that phones store in photos. Videos are uploaded as they are and can include the place they were recorded, if your phone saved it. You can delete any item from your listing, and our team can hide items that are not about your business.
  • Corrections and removal: use "Report incorrect information" on a listing, or email us and we will correct the listing or take it off the directory.

Text messages (SMS)

  • You agree to get text messages from DESEO Rentals in the chat on our website: choose text messages, enter your mobile number and tick the consent box. The box is never ticked for you.
  • We text you replies to your questions and updates about your rental request and booking, such as confirmations and reminders. We send offers and promotions only if you tick the separate box for them.
  • Message frequency varies. Message and data rates may apply.
  • Reply STOP to opt out at any time. Reply HELP for help. You can also email info@deseorentals.com or call (786) 882-3747.
  • Consent to receive text messages is not a condition of any purchase.

We collect your mobile number and SMS consent only to send the messages you agreed to receive. Mobile information and SMS consent are never shared with third parties or affiliates for marketing or promotional purposes.

We give them only to the companies that deliver our texts for us (GoHighLevel and its phone carrier partners). None of the sharing described in "Who we share information with" includes your SMS opt-in or consent.

Advertising

We run ads on Meta (Facebook and Instagram). If you interact with one of those ads or submit an Instant Form, Meta shares limited information with us: the answers you provide and, if you consent, your contact details, so we can follow up about your request. We use the Meta Pixel on our site to measure ad performance; it does not tell us your identity unless you've also given it to us directly (for example, by submitting a request).

You can control ad personalization directly through your Meta ad settings, and opt out of Google Analytics tracking using the Google Analytics opt-out browser add-on.

Your choices

  • You can withdraw an open request at any time. Companies stop seeing it.
  • You can ask to see, correct or delete your information. See "Deleting your information" below.
  • You can stop text messages at any time by replying STOP, or by asking us directly. Reply HELP for help.

How long we keep your information

  • Your account: while it is open. When you ask us to delete it, we do so within 30 days, except for the records listed below that the law requires us to keep.
  • Requests that did not become a booking: up to 24 months after the request date, so you can see your history and we can help if you come back. After that we delete them or remove anything that identifies you.
  • Bookings, payments and payouts: 7 years after the booking, because tax and accounting laws require it. This covers the amounts, dates and the names on the booking, never your full card number.
  • Messages with companies about an offer: as long as the request or booking they belong to.
  • Our CRM (GoHighLevel) and marketing messages:until you unsubscribe or ask us to delete your details.
  • Backups: deleted information can stay in our encrypted backups for up to 30 days, until those backups expire.

Deleting your information

  1. Email info@deseorentals.com from the address on your account, with the subject "Delete my information". You can also ask for a copy of what we hold, or ask us to correct it.
  2. We confirm it is you, then delete or anonymize your account, requests and messages within 30 days, and tell you when it is done.
  3. We keep only what the law requires (see above). If you have a booking that has not happened yet, we will ask you to cancel it first.
  4. If you already booked, the company you chose received your contact details to arrange the rental. We will ask it to delete them too, but it controls its own records.

Security

We use industry-standard safeguards (encryption in transit, access controls, and a broker-visibility allowlist that keeps your contact details hidden from companies until you choose one), but no system is perfectly secure, and we can't guarantee absolute protection.

Contact us

Questions about this policy or your information? Email info@deseorentals.com or call (786) 882-3747.

DESEO Rentals, 751 SE 11th Pl, Hialeah, FL 33010. All contact details.

Changes to this policy

We may update this policy as our product or providers change. We'll update the "Last updated" date above when we do. See also our Terms of Service.